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Our son and his family's basement had 3 to 4 of water from recent snow, rain and thaws. I helped him try to use 2 sump pumps trying to the water out to no avail. Your crews came in and did a very good job in remedying the problem. They all were very professional, thorough and clean. The crews worked very hard every day they were there. Thank you.
Had a wonderful experience with Eastern Basements that solved a long-standing water issue in our crawl space. Communication was excellent from the time of the first visit to see what was going on through installation through follow-up questions we had. We knew what was going to happen, when, and why. The team was professional, knew what they were doing, and left no trace except a great rubberized barrier to prevent water from coming in and a new sump pump. No more musty smell in our house. Highly recommend.
I had just recently purchased a fairly old house that had a damp basement and quite frankly the basement just needed some updating in more ways than one. When I researched companies in the area that could do what I was looking for, Eastern Basement checked all the right boxes and they lived up to their 5 star reviews! From the time I reached out to them, Derek and his team were on the project in no time. They were fairly priced and extremely efficient with their time. Now I have a high quality water proofed basement, sump pump, and a brand new concrete floor that makes the basement look like new again! I can’t thank the team at Eastern Basement enough, and I highly recommend them to anyone with any sort of foundation/basement need!
My husband and I retained Eastern Basements to treat our interior cellar walls with a water proof/water resistant paint. But first they had to scrape all of the peeling paint and crumbling cement from the walls, vacuum them, and prepare them for paint. What a job!! The crew, led by Jordan Tracy, was hard-working, polite, CLEAN, thorough, and professional. We are thrilled with the outcome!
Derek, Chris, and every team member we interacted with in between were exceptional. We now have a clean and dry basement, encapsulated ledge, and high quality sump pump. Eastern Basements treated our home with the utmost care and I felt confident in the team they sent to complete the job. I'd give 10 stars if I could!
We've been happy with Eastern Basements from start to finish on our project. We'd use them again (though hope to not need to!) and I'd recommend them to friends. Professional and responsive throughout the whole process.
I interviewed 3 contractors for the job of drying in my basement. Without a doubt Eastern Basements sent the most knowledgeable estimators. This was proven when I received their 50 item scope letter detailing exactly what they will do. They were not the lowest price however they provided what my basement needed for a complete job. The install crew was efficient, polite and cleaned up everyday. Best of all no surprises! The owner called me the week before install to go over the estimate and asked if I had any questions. I would definitely recommend them.
We needed mold removal and to update our basement : new sump pump, dehumidifier, gutter system, and crawlspace waterproofing with spray foam insulation. The works!. And we can’t say enough positive feedback for this Incredible Team!!! They were punctual, professional, accurate, knowledgeable, and Extremely hard working!! They had a quick response time and turn around time to start the project and answered all our questions. They gave us a detailed proposal of itemized project work- which solidified our confidence and assurance with this company. We would highly recommend them for any basement project and their work can’t be surpassed! You will be pleased with the results and they are worth every penny :). Incredible people and excellent work !
Professional, knowledgable, hard-working, friendly and efficient are just a handful of words to describe Eastern Basements and their amazing team! I purchased a 200 year old inn in 2014 that needed almost everything and went about replacing roofs, septic systems, plumbing, electric and so much more to still have a musty, damp space leaving me frustrated and the building at risk of additional problems in the future. After meeting with Bob and one of his sons for the estimate, I had the feeling that this was the outfit for me. The crew showed up on time each day and rocked the project out and what a difference it made!!! The only regret I have is not taking "before" photos for my building journal. I have had local contractors stop by and ask for a tour and they are blown away too, thanks Eastern Basement!!!
Eastern Basements installed a full drainage system, sump pump with battery backup, moisture remediation and a concrete floor in my house, which had a dirt basement floor (fieldstone foundation). Their work is excellent and the team is great to work with. They're among the now rare companies that stay in regular contact with their clients. Team members are knowledgable, completely competent, and reliable. Their contract is highly detailed and clear. It was a pleasure to work with them.
I have an old house (1900s) with a cobbled-stone foundation that had a wet musty basement with areas of open soil. Eastern Basements fixed it all for me. They installed 2 sump pumps, an industrial dehumidifier and covered the floor. That was over 2 years ago and I have had no water or humidity in the basement since. They were extremely professional. The workers introduced themselves every morning and cleaned up everything before they would leave. A few months later, when I wasn't sure about something, they were very responsive and sent someone to check it out the same day! I recommend this company to everyone I know who has basement issues.
Our basement flooded and this company was awesome from the very first call! Great customer service, prompt, professional work. Also followed the CDC guidelines for COVID. Highly recommend this company!
Derek and team have been extremely helpful and professional. Great customer service and quality work, I am very happy that I found them.
Highly recommend this business. All work was completed as promised with friendly, professional workers.